About FIRST RITE in First Rite I.T. Services Pvt. Ltd. 13th Floor, PS Srijan Corporate Tech Park, GP Block Sec -V, Salt Lake City

FIRST RITE, is purely into the world of BPO, Outsourcing, Off-Shoring, Consultancy and various business advisory services pertaining to the ITES industry primarily. Based out of Kolkata - India, FIRST RITE has managed to build a long and strong list of clientele based all over the globe. In a short span of time the team of FIRST RITE has managed to utilize the benefits of globalisation and the advancement of technology to its greatest possible extent.

OUTBOUND
•Lead Generation
•Survey
•New Client Acquisition
•Appointment Setting
•Upgrading/Up-selling
•Retention/Win-back
•Welcome Call
•Re-verification Call
•Customer Feedback
•Collection/Follow Up/Reminder

INBOUND
•Customer Service
•Order Taking
•Grievance Cell
•Tech Support
•Ticketing
•Enquiry/Seeking Info

INDUSTRY SEGMENTS
•Retail
•Banking
•IT/ITES
•Manufacturing
•Market Research
•Telecom – Landline & Mobile
•ISP – Broadband, ADSL/ADSL2, VOIP
•Finance – Insurance, Mortgage and other financial products
•Travel & Tourism – Ticketing, Packages – Standard & Customized, Bookings etc.
•Website, Web Application Joomla, CMS development

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