About Darshana Online India Private Limited in Sevoke Road, Siliguri

Services offered by Darshana Online

Darshana Online provides a wide range of call center solutions for medical facilities, utilities, educational institutions, and businesses. Our services are tailored to match our clients' varied needs. We consistently deliver superior service and provide clients with professional communication exchange.

At Darshana Online, our friendly representatives pay close attention to every detail. To find out more about what Megatech can do for you, choose a specialization below.

Outbound Services

Here at Darshana Online outbound Contact Center, we offer extensive experience and knowledge in outbound contact services, with a variety of applications in both the business-to-business and business-to-consumer markets. This enables our clients to have industry standard quality services coupled with 33% to 50% cost savings while they have adequate time and peace of mind to concentrate on their core business functions. We are experts at making Outbound Calls on the client’s behalf, enabling them to achieve profitable and long term relationships with customers. We are always sensitive to our client’s needs as they are looking for ways to get more value from their providers. Before commencing work on a new project, we undertake an in-depth study and analysis of the client’s existing business function.

Inbound Services

Here at Darshana Online Inbound Contact Center, we offer extensive experience and knowledge in inbound customer contact services, with a variety of applications in both the business-to-business and business-to-consumer markets. This Inbound call center services enables our clients to have industry standard quality Inbound call services coupled with 33% to 50% cost savings while they have adequate time and peace of mind to concentrate on their core business functions. Our inbound contact center services provide Interactive Voice Recognition, Automatic Call Distribution, Reporting Voice Mail, Voice Recording and Live Listening.

Appointment Settings

Darshana Online now provides online appointment scheduling services. We make it easy to include appointment reservation capabilities for your business. There is no software to install, and no additional hardware to purchase. Establish and configure your appointment management account online, and Darshana Online can start accepting appointments right away.